ImageLine message on hold services

The tone and pacing of the message we create for you leaves your customer feeling informed, well treated and eager to ask questions. When you come on the line your customer is better informed and ready.

ImageLine on hold messages inform your customer about:

• Your product benefits
• Your service benefits
• Your customer service
• Frequently asked questions

The tone and pacing of the on hold message we create for you leaves your customer feeling informed, well treated and eager to ask questions. When you come on the line your customer is better informed and ready.

• On hold messages

For further answers to common questions our services, see our message on hold FAQ.

Please contact us for more information about the following ImageLine services:

• Recording voice mail systems
• Client info lines
• Recorded Telephone Messages
• After-hours messages
• Voice mail recording by your employees
• Voice-overs ad narration for:
  • Radio & TV commercials
  • Training film
  • Advertising
  • Promotions
  • Promotional audio cassettes or CDs
  • Presentations and training on Vocal Skills
  • Consulting

On Hold Problems:

• Approximately 70% of business callers are put On Hold
• Approximately 60% of On Hold callers hang up
• Approximately 30% of the hang up callers don't call back
• Callers hang up in less than a minute with Silent On Hold
• Callers hang up in a minute and a half with Music On Hold

ImageLine works with You.
We take a consultative approach. First we meet with you to fully understand your business objectives, products and services. We learn what makes you unique. Then we create messages that tell your story in an informative and entertaining way.

For more information, contact ImageLine at 1-800-663-8120 or e-mail us now.